Privacy Policy

Personal data that we process
Erofemme processes personal data about you because you use our services and / or because you provide them to us yourself.

Below is an overview of the personal data that we process:
– First and last name
– Address
– Phone number
– E-mail address
– Information about your activities on our website
– IP address
– Internet browser and device type

Special and / or sensitive personal data that we process
Our website and / or service do not intend to collect data about website visitors who are younger than 18. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 18. Therefore we encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without parental permission, please contact us at info@erofemme.com, and we will delete this information.

Why we need data
Erofemme processes your personal data for the following purposes:
– Handling your payment
– Sending our newsletter and / or advertising brochure
– Give you the opportunity to create an account
– To deliver goods and services to you
– Erofemme analyzes your behavior on the website in order to improve our website and to adapt our range of products and services to your preferences.

How long we store data
Erofemme will not store your personal data longer than is strictly necessary to reach the goals for which your data is collected.

Share with others
Erofemme provides only to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Mapping website visit
Erofemme only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete data
You have the right to view, correct or delete your personal data. You can do this yourself through the personal settings of your account. If it does not work through these settings or if you have other questions / comments about the data processing, please send a specified request to info@erofemme.com. In order to verify your identity, we ask you to send a copy of your identity card. Make the citizen service number (BSN), MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and your passport photo black in this copy. This is to protect your privacy. Erofemme will respond to your request as soon as possible, but in any case within four weeks.

You can reach us via:
E-mail: info@erofemme.com
Telephone number: +31647696445

Security
Erofemme takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@erofemme.com

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Contact info

Customer Service

Payment methods

  • MasterCard
  • Maestro
  • Visa
  • Bancontact
  • iDEAL